FAQ

Although the weight of gold and silver is sometimes quoted in kilograms or grams, the official weight measurement to gauge the mass of precious metals is the troy ounce. One troy ounce (oz) equals 31.1034768 grams. Note that a troy ounce is not the same as an avoirdupois ounce (more commonly known as the kitchen ounce) which equals approximately 28.34 grams.

The purity of gold and silver is measured in millesimal fineness, which denotes the purity of the metal in parts per thousand. For example, the PAMP 100 gram gold bar contains a gold fineness of 999.9, which means that the bar is 99.99% pure gold. Another example, the $20 Double Eagle with a gross weight of 33.43624 grams contains a gold fineness of 900, which denotes a gold purity of 90% or 33.43 x 0.9 = 30.092 grams of pure gold.In addition to fineness, the traditional purity measurement of gold is the karat (K). The highest karat rating is 24 and this equals or is greater than 99.9% pure gold. Gold jewellery in Europe most often contains a gold purity of 14 and 18 karats, which equals 14/24 = 58.3% and 18/24 = 75% pure gold respectively.

The spot is the current market-clearing price of gold or silver that is set by factors of supply and demand in the global financial markets. The spot price refers to 1 troy ounce of .999 fine gold or silver. The bid (or buy as a layman’s term) is the price at which market participants, such as Al Abyad Jewellers, are ready to buy gold or silver at any given time.

The ask (or sell as a layman’s term) is the price at which market participants, such as Al Abyad Jewellers, are ready to sell gold or silver at any given time. The spread is the difference between the ask and the bid price. For example, if the bid for a 1 ounce Gold Philharmonic is €1000 and the ask price is €1040 then the “bid-ask spread” is €40. A low bid-ask spread is often a good indicator of high liquidity. Products with high liquidity, such as the Gold Philharmonic coin, will have a lower bid-ask spread compared to other less well-known gold coins, which means that you, as an investor, will save money when trading in and out of your investment. Every product that Al Abyad Jewellers sells comes with a premium. A premium is added to cover the cost of the fabrication and distribution of the item. The premium is calculated by taking the price of a product minus the spot price of the metal. For example, if the current spot price of gold is €1020, and if Al Abyad Jewellers sells a 1 ounce Gold Philharmonic for €1070 then the premium is €50.

Every invoice has a unique sum and therefore we do not usually have any problems matching your payment with your order. But we recommend that you inform us if this problem occurs on TEL:+971 6-5731961or by email at info@alabyadjewellers.com

Al Abyad Jewellers currently only accepts advance payments.

The client, the payer and the recipient must be the same person, whether you pay by bank transfer or debit/credit card.

The order will automatically be cancelled if payment is not made within one hour of placing the order. If you want to cancel your order, please call us on TEL:+971 6-5731961or by email at info@alabyadjewellers.com

It is not possible to order on your own products with the stock status “arrival unknown” in the online shop. We recommend you call us on TEL:+971 6-5731961or by email at info@alabyadjewellers.com,  about a possible order.

We need your first six numbers (your date of birth) to be able to confirm that the client and the receiver are the same person.

We send all our products within the U.A.E. Please call us on TEL:+971 6-5731961or by email at info@alabyadjewellers.com, for more information.

The Al Abyad Jewellers  Group is U.A.E largest dealer of precious metals and thus handles vast amounts of products. In addition, we are partners with well-known companies such as the Perth Mint, new zealand mint from whom we obtain our products. Therefore, we are able to offer extremely competitive prices.

 


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